Privacy Policy

Effective Date: February 24, 2026
Website: https://mnlsystems.com/home

This Privacy Policy describes how MNL Systems LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information.


1. Information We Collect

A. Information You Provide

Name

Email address

Phone number

Company name

Billing details

Messages submitted via forms

B. Automatically Collected Data

IP address

Browser type

Device information

Pages visited

Time spent on pages

Referring URLs

C. Cookies & Tracking Technologies

We use:

Cookies

Pixels

Analytics tools

CRM tracking scripts

These help us analyze traffic and improve performance.

You may disable cookies in your browser settings.


2. How We Use Information

We use your data to:

Provide services

Respond to inquiries

Process payments

Improve our systems

Send marketing communications

Comply with legal obligations

We do not sell personal data.


3. Legal Bases for Processing (GDPR Compliance)

For users in the EU/EEA, we process data based on:

Consent

Contract performance

Legitimate business interests

Legal compliance


4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal data we collect

Request deletion of personal data

Correct inaccurate data

Opt out of data sharing

Limit use of sensitive information

To exercise rights, email: [email protected]

We will verify your identity before fulfilling requests.

We do not sell or share personal data for cross-context behavioral advertising.


5. Data Subject Request Procedure (GDPR Add-On)

To submit a request:

Email [email protected]

Include full name and email used

Specify request type (access, correction, deletion, portability)

We respond within:

30 days (EU/UK residents)

45 days (California residents)


6. Third-Party Processors

We may share data with:

Hosting providers

Payment processors

Email marketing platforms

CRM and automation tools

Analytics providers

These providers process data under contractual obligations.


7. Data Retention

We retain data only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements


8. Data Security

We implement:

SSL encryption

Secure hosting

Access controls

Administrative safeguards

However, no system is 100% secure.


9. International Transfers

Your information may be processed in the United States. By using the Site, you consent to such transfer.


10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors.


11. Changes to This Policy

We may update this Privacy Policy. The revised date will reflect changes. Continued use constitutes acceptance.


  12. What Information We Collect

We may collect the following categories of information:

Personal Information You Provide

Name

Email address

Phone number

Company name

Billing information

Messages submitted through forms

SMS opt-in consent records

Automatically Collected Information

IP address

Browser type

Device type

Pages visited

Time spent on pages

Referral source

Communication Data

SMS message logs

Email communication history

Customer support interactions

We collect only the information necessary to provide our services and improve user experience.


13. How User Data Is Used

We use collected information to:

Provide requested services

Respond to inquiries

Send appointment reminders

Deliver marketing communications (if opted in)

Send SMS notifications and follow-ups

Process payments

Improve website functionality

Maintain system security

Comply with legal obligations

We do not sell personal information to third parties.


14. SMS Opt-In Details

By providing your phone number and explicitly opting in, you consent to receive SMS messages from MNL Systems, including:

Appointment confirmations

Appointment reminders

Customer support messages

Marketing and promotional messages

SMS consent is not shared with third parties for marketing purposes.

Users may opt in by:

Submitting a website form with SMS consent checkbox

Signing up through a landing page

Providing verbal consent (where applicable and documented)

Message frequency varies.

Message and data rates may apply.


15. Cookie & Tracking Practices

We use cookies and similar technologies to:

Analyze website traffic

Improve site performance

Store user preferences

Track marketing effectiveness

Third-party tools we may use include:

Google Analytics

CRM tracking systems

Advertising pixels (if applicable)

Users may disable cookies through browser settings.


16. User Rights

Depending on your state or country of residence, you may have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

Opt out of marketing communications

Withdraw consent at any time

To exercise these rights, contact:

[email protected]

We will respond within legally required timeframes.


17. Mobile Information Sharing Statement (Required for SMS Approval)

We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing purposes.

Mobile information will only be used to provide the services explicitly requested by the user.

18. Contact Information

MNL Systems LLC
2108 N ST STE N

Sacramento, CA 95816
Email: [email protected]

 

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